1. You have to raise an exchange request within 7 days of receiving the product. You can log in to your account if you already have one or create a new one using the same email id which is used while placing the order. There is an exchange option available and we will arrange for the pick up from your doorstep.
  2. Once we have it with us, we will ship the replacement product to you within 5-7 working days. Please note THE_LADY_HUB will arrange for the pick up from your door step
  3. Exchange is not possible if the saree has fall and edging done to it
  4. Exchange would not be accepted if the product was customized
    for you.
  5. If you want to exchange the product you ordered for with another
    product of higher amount, we would give you a coupon code for the amount of the product you returned. You can use this code while placing order and pay the balance amount on your next purchase.
  6.  If you want to exchange your product with another product of
    lower amount, we would ship the product as soon as we receive it and the balance would be given in the form of credit note. 
  7. Return or exchange  of the exchanged product is not possible.
  8. No discount will be given on exchange orders.

 

Cancellation Policy:

  1. If unfortunately you have to cancel an order, kindly do so before your order is shipped. Please log into your account and click on "cancel order" option against the order number that you want to cancel.
  2. If you cancel your order before it is shipped, we will refund you the entire amount.

     

     

     When We receive Courier, In 3/4 Days We Are Transfer Money To the Customer`s Bank Accounts Through NEFT.

    (Write your Bank Account Num. & IFSC code on Paper & Keep that paper Inside the Return Parcel Package With ORDER SLIP.)